Terms of service

Terms of Service

Effective Date: September 29, 2026

Welcome to DealVexa. These Terms of Service govern your use of dealvexa.in and your purchase of products through our website.

By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About DealVexa

DealVexa is an online shopping platform offering products to customers through dealvexa.in.

Website: dealvexa.in
Email: dealvexa89@gmail.com
Instagram: @_dealvexa.in_

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of the website.

  • Submit false, misleading, or inaccurate information.

  • Use our website to violate the rights of others.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in product appearance, colour, packaging, or specifications may occur due to manufacturer changes, screen settings, or availability.

Product-specific information provided on the relevant product page will apply to that product.

4. Product Availability

All products are subject to availability.

DealVexa reserves the right to limit quantities or discontinue the availability of a product at any time.

If an ordered product becomes unavailable after an order has been placed, we may contact the customer and provide an appropriate resolution, including cancellation and refund where applicable.

5. Prices and Payment

Product prices displayed on the website are subject to change without prior notice.

The applicable price at the time the order is successfully placed will generally apply, except where there is an obvious pricing or listing error.

We may offer different payment methods, including Cash on Delivery (COD) and online payment methods for eligible products and locations.

6. Cash on Delivery (COD)

COD is available only for eligible products and delivery locations.

For COD orders, the customer agrees to pay the applicable order amount to the delivery partner at the time of delivery.

Repeated refusal or intentional non-acceptance of COD orders may result in restrictions on future COD availability for the customer, subject to applicable law.

7. Order Acceptance

Placing an order on our website does not necessarily mean that the order has been finally accepted.

DealVexa reserves the right to cancel or decline an order in circumstances including:

  • Product unavailability

  • Incorrect product or pricing information

  • Incorrect or incomplete customer information

  • Delivery restrictions

  • Suspected fraudulent or unauthorized activity

  • Other legitimate operational reasons

If payment has already been received for a cancelled order, an applicable refund will be processed.

8. Shipping and Delivery

Orders will be processed and delivered according to our Shipping Policy.

Estimated delivery times may vary depending on the product, location, courier partner, and other circumstances.

DealVexa is not responsible for delays caused by circumstances beyond our reasonable control.

9. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

The return period may vary from product to product.

The applicable return period and conditions will be mentioned on the relevant product page where applicable.

Customers are responsible for reviewing the product-specific return conditions before placing an order.

10. Order Cancellation

Customers may request cancellation before an order is shipped.

Once an order has been dispatched, cancellation may not be possible and the applicable return procedure may need to be followed.

Any refund for an approved cancellation will be processed according to the applicable refund procedure.

11. Customer Information

Customers are responsible for providing accurate information, including:

  • Full name

  • Delivery address

  • Mobile number

  • Email address

  • Other information required to process the order

DealVexa is not responsible for delivery issues resulting from incorrect or incomplete information supplied by the customer.

Our collection and use of personal information is governed by our Privacy Policy.

12. Intellectual Property

Unless otherwise stated, the content available on DealVexa, including text, graphics, logos, images, website design, product content, and other materials, is owned by or licensed to DealVexa and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior permission, except where permitted by applicable law.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, or other service providers.

Your use of such services may also be subject to the terms and policies of those third parties.

14. Limitation of Liability

To the extent permitted by applicable law, DealVexa will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical interruptions, natural events, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms

DealVexa may update these Terms of Service from time to time.

Any updated version will be published on this page with a revised effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be handled in accordance with applicable Indian laws and regulations.

17. Contact Us

If you have questions regarding these Terms of Service, please contact us:

DealVexa
Website: dealvexa.in
Email: dealvexa89@gmail.com
Instagram: @_dealvexa.in_

Thank you for choosing DealVexa.