Privacy policy

Privacy Policy

effective date : september 29 ,2026

At DealVexa, accessible from dealvexa.in, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Mobile/telephone number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information provided when contacting customer support

  • Information voluntarily provided through forms or messages

We may also automatically collect certain technical information, such as browser type, device information, IP address, and website usage information, where applicable.

2. How We Use Your Information

We may use the information collected to:

  • Process and deliver your orders.

  • Process Cash on Delivery (COD) orders.

  • Confirm orders and delivery details.

  • Process returns, replacements, cancellations, and refunds.

  • Communicate with you regarding your orders.

  • Provide customer support.

  • Improve our products, website, and services.

  • Detect and prevent fraudulent or unauthorized activities.

  • Comply with applicable legal and regulatory requirements.

  • Send promotional or marketing communications where permitted and where applicable.

3. Payment Information

For online payments, payments may be processed through third-party payment gateways or payment service providers.

DealVexa generally does not need to store your complete card, banking, or other sensitive payment credentials on its own servers.

Payment information may be processed directly by the relevant payment service provider according to its own privacy and security policies.

For COD orders, we collect the information necessary to process and deliver your order.

4. Cookies

DealVexa may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember certain preferences.

  • Keep shopping-related information during a session.

  • Understand how visitors use our website.

  • Improve website performance.

  • Provide relevant services and communications.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Delivery and courier partners

  • Payment gateways and payment service providers

  • Website hosting and technology providers

  • Customer support or service providers

  • Professional or legal advisers, where necessary

  • Government authorities or law-enforcement agencies where required by applicable law

These parties may receive only the information reasonably necessary to provide their services or fulfil legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, dispute resolution, fraud prevention, and compliance with applicable legal requirements.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal obligations.

8. Your Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, or deletion of certain information.

You may also contact us regarding questions or concerns about how your personal information is handled.

To make a privacy-related request, contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms, or payment providers.

DealVexa is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children's Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children for purposes that are not permitted under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. Marketing Communications

Where permitted by applicable law, we may send information about products, offers, or promotions.

You may request to stop receiving promotional communications by contacting us or using the unsubscribe option provided in the communication, where available.

Transactional communications, such as order confirmations, delivery updates, and important service messages, may still be sent when necessary to fulfil your order or provide our services.

12. Changes to This Privacy Policy

DealVexa may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

DealVexa
Website: dealvexa.in
Email: dealvexa89@gmail.com
Instagram: @_dealvexa.in_

We value your privacy and appreciate your trust in DealVexa.