Shipping policy

Shipping Policy

Effective Date: September 29, 2026

Thank you for shopping with DealVexa. We are committed to delivering your orders safely and conveniently.

This Shipping Policy explains our order processing, shipping, delivery, and related procedures for purchases made through dealvexa.in.

1. Order Processing

Once your order is successfully placed, we will process and prepare it for dispatch.

Orders are generally processed within 1–3 business days, unless a different processing time is mentioned on the respective product page.

Orders may take additional time during weekends, public holidays, sales, promotional periods, or due to unforeseen circumstances.

2. Delivery Time

Estimated delivery time may vary depending on the product, delivery location, courier partner, and other circumstances.

The estimated delivery period will be displayed on the product page or communicated during the order process where applicable.

Delivery may generally take approximately 3–9 business days after dispatch.

Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Availability

DealVexa currently offers delivery to eligible locations across India.

Delivery availability may vary depending on the product and the customer's PIN code.

Some locations may not be serviceable by our courier partners.

4. Cash on Delivery (COD)

Cash on Delivery is available for eligible products and locations.

COD availability may depend on:

  • Product

  • Order value

  • Delivery PIN code

  • Courier availability

  • Other operational conditions

For COD orders, payment must be made to the delivery partner at the time of delivery.

5. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or on the relevant product/order page before the order is confirmed.

Certain products or promotional offers may qualify for free shipping.

6. Order Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

Tracking information may be provided through email, SMS, WhatsApp, or other communication channels used by DealVexa or its delivery partners.

Customers can use the provided tracking information to check the status of their shipment.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated delivery period, delays may occur due to circumstances beyond our reasonable control, including:

  • Weather conditions

  • Natural disasters

  • Transportation disruptions

  • Courier delays

  • Public holidays

  • High order volumes

  • Incorrect or incomplete address information

  • Other unforeseen circumstances

If your order is significantly delayed, please contact us at dealvexa89@gmail.com.

8. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

If an order cannot be delivered because of an incorrect, incomplete, or unavailable address, additional delivery charges or other arrangements may apply.

Please carefully check your address and contact details before confirming your order.

9. Damaged Package

If the package appears visibly damaged at the time of delivery, customers are advised to check the package carefully and, where possible, document the condition with photographs or video.

If the product itself is damaged or defective, please contact us within the applicable return period mentioned on the product page and follow our Return & Refund Policy.

10. Failed Delivery

If delivery is unsuccessful because the customer is unavailable, refuses the delivery, provides an incorrect address, or does not respond to the delivery partner, the courier may attempt re-delivery or return the package to us.

Additional charges or restrictions may apply in certain cases.

11. Multiple Products in One Order

If an order contains multiple products, the products may be shipped separately depending on availability, warehouse location, product type, or courier arrangements.

You may therefore receive different products from the same order at different times.

12. Changes to This Shipping Policy

DealVexa reserves the right to update or modify this Shipping Policy from time to time.

Any updated version will be published on this page with the revised effective date.

13. Contact Us

For shipping or delivery-related questions, please contact us:

DealVexa
Website: dealvexa.in
Email: dealvexa89@gmail.com
Instagram: @_dealvexa.in_

We appreciate your trust and thank you for shopping with DealVexa.